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Email Privacy: Finding the Balance Between Secure and Usable

Photo by Savanna Sorensen

When BYU Computer Science Professor Kent Seamons explains email security, he often uses an analogy: Sending an email is more similar to sending a postcard than a letter in a sealed envelope—as the email transaction happens, other people may gain access to the information.

Encryption is usually the answer to protecting sensitive and personal information like medical records, PIN numbers, and social security numbers over email, but encryption can also be confusing and cumbersome for the novice user.

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